Elite Home Care Privacy Policy

Effective Date: July 31st, 2025

Elite Home Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services, including SMS communications.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, and phone number.
  • Service-Related Information: Appointment details, service history, and billing information.
  • SMS Consent Information: Phone numbers collected for SMS communications.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm appointments
  • Send service reminders and follow-ups
  • Respond to customer inquiries
  • Provide billing notifications

3. SMS Communication & Consent

By providing your phone number and opting in to SMS communications, you may receive text messages from Elite Home Care related to:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries

Mobile Opt-In and SMS Consent Disclaimer: Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. Message frequency may vary depending on the type of communication. For example, up to 10 messages per week.

You can opt out of SMS messages at any time by replying STOP. For assistance, please call (864) 869-8730 or email Info@elitehomecaresc.com.

4. Information Sharing

We respect your privacy and will not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following cases:

  • With service providers to operate our business (e.g., payment processors)
  • As required by law or legal process

SMS consent and phone numbers collected for messaging will never be shared for marketing purposes.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Choices

You can opt out of marketing emails or SMS messages at any time by following the instructions provided in the communication.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Elite Home Care
Phone: (864) 869-8730
Email: Info@elitehomecaresc.com

SMS Terms and Conditions

By opting in to receive SMS messages, you agree to the following:

1. Consent for SMS Communication

  • Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services.

2. Types of SMS Communications

By opting in, you may receive SMS messages related to:

  • Recruiting purposes
  • Schedule interviews
  • Orientations

3. Message Frequency

  • Message frequency may vary depending on the type of communication.

4. Potential Fees for SMS Messaging

  • Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may differ for domestic or international messages.

5. Opt-In Methods

Our opt-in method is by submitting our online form in the following link.

6. Opt-Out Instructions

  • You can opt out at any time by replying " STOP" to any SMS message.

7. Help

  • If you are experiencing any issues, reply with the word "HELP" or call our main line at 864.869.8730

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting " STOP."
  • For assistance, text " HELP" or visit our Privacy Policy https://www.elitehomecaresc.com/privacy page.
  • Message frequency may vary depending on service.