Elite Home Care Privacy Policy

Effective Date: July 31st, 2025

Elite Home Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services, including SMS communications.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, and phone number.
  • Service-Related Information: Appointment details, service history, and billing information.
  • SMS Consent Information: Phone numbers collected for SMS communications.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm appointments
  • Send service reminders and follow-ups
  • Respond to customer inquiries
  • Provide billing notifications
  • Send promotional messages if you have opted in (optional)

3. SMS Communication & Consent

By providing your phone number and opting in to SMS communications, you may receive text messages from Elite Home Care related to:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Mobile Opt-In and SMS Consent Disclaimer: Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

You can opt out of SMS messages at any time by replying STOP. For assistance, please call (864) 869-8730 or email Info@elitehomecaresc.com.

4. Information Sharing

We respect your privacy and will not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following cases:

  • With service providers to operate our business (e.g., payment processors)
  • As required by law or legal process

SMS consent and phone numbers collected for messaging will never be shared for marketing purposes.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Choices

You can opt out of marketing emails or SMS messages at any time by following the instructions provided in the communication.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Elite Home Care
Phone: (864) 869-8730
Email: Info@elitehomecaresc.com

SMS Terms & Conditions

By providing your phone number and opting in to SMS communications from Elite Home Care, you agree to the following:

1. Types of SMS Communications

You may receive messages regarding:

  • Appointment reminders
  • Follow-up notifications
  • Billing inquiries
  • Promotions or offers

2. Opting Out & Assistance

  • To stop receiving messages, reply STOP at any time.
  • For assistance, please call (864) 869-8730 or email Info@elitehomecaresc.com.
  • Message and data rates may apply. Message frequency varies.

3. Privacy

Your SMS consent and phone number will never be shared with third parties for marketing purposes.