Proudly Serving Spartanburg, Greenville, & Upstate, SCClient Login | Caregiver Login

Meet The Elite Home Care Family

Proudly Serving Spartanburg, Greenville, And Upstate, SC

Elite Home Care Caregivers

Carefully selected from only the best of the resumes we receive. These men and woman represent the core of what Elite offers. Although they have families of their own, they have hearts big enough to treat our clients just like their own Mom or Dad.  We require our staff to have random drug screening, SC SLED background checks, Specialized Alzheimer’s and Dementia training, CPR certification as well as 8 specialty courses to keep skills up to date. While each and every caregiver must meet these requirements, we also encourage families to help us match the best caregiver for your loved one based on their specific personality.

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Emily Grote LPN CDP | Quality Assurance Nurse

Emily loves working with older adults, after graduating with honors in 2006 she has worked in multiple nursing facilities prior to joining Elite. She is a Certified Dementia Practitioner. Her passion is to help those suffering from this disease and there families. Her ability to train and empower new staff members is a huge benefit to Elite Home Care. Emily and her husband, Kyle, of nineteen years moved to South Carolina seven years ago. They have two wonderful boys that keep them very busy when they aren’t hard at work.  She is a huge football fan and loves to talk about her Buckeyes.

Kira Hoosier | Staffing &

Kira was born in Spartanburg and has spent most of her life in the surrounding areas. She has several years in restaurant management where she honed in on her passion for scheduling and customer service. She has been thrilled to find an amazing opportunity at Elite Home Care to use those skills to benefit the lives of seniors throughout the Upstate.

Chance Rich LBSW | Community Resource Manager

Chance is a Licensed Social Worker and has lived in the Upstate since 2008. Most of his career has been spent serving residents in skilled nursing facilities which is how he met the founders of Elite Home Care, Chris and Andrew, shortly after they started the company. Chance has many years of experience working with seniors and their families and he is dedicated to making sure that both seniors and their families have access to the community resources that are available in the area. He is honored to be a part of the Elite Home Care Team where he is the Community Resource Manager. If there is any way that Chance can help you or your family, please don’t hesitate to contact him.

Brie Kistler | Scheduling Coordinator & Human Resources

Typically the first voice you hear when you call Elite Home Care, Brie also maintains all of our records. Although she graduated with a degree in Psychology, Brie finds office administration to be one of her strengths, and thoroughly enjoys clerical and organizational tasks.  Brie has been married for 3 years, and has recently started putting down roots in the Upstate.


Melissa Gillespie RN BSN | Care Coordinator

Melissa is a Registered Nurse with a background in the Emergency Room, Recovery Room, and enjoyed some time as a travel RN as well.  Melissa’s motto is to put the “care” in care coordinator and is blessed with the gift of being a fun loving, outgoing, compassionate, person. Her past experience as a recovery room Charge Nurse she enjoyed establishing relationships with patients and their families. Melissa always wants to leave her clients with a smile on their face because her satisfaction comes from providing care that exceeded their expectations and making a difference in someone’s life.


Nicole Cioffi | Administrative Assistant

Nicole is a recent graduate from Penn State University with a bachelor’s degree in Nutritional Sciences. Although an original resident from New York, Nicole just recently moved to the Spartanburg/Greenville area. She is very passionate about dietetics and in the future, hopes to complete a dietetic internship and become a registered dietitian. She is the friendly helpful voice that greets everyone on the phone and keeps our office neat and organized.

Nicole Carpenter | After Hours Office Assistant

Nikkie Carpenter is a  mother of two. She has an Associate degree in Early Childhood Development as well as a certified PCT (patient care technician) which includes a certificate in Phlebotomy, Dialysis, CNA, and Medtech. Nikkie is passionate about helping others, with over 20 years of nursing experience she has found her calling. Her specialty is her training working with dementia clients. She loves being able to help and care for people. If you happen to call us after 5pm our “night owl” will be here to help, Nikkie is an experienced caregiver that is ready to step in at night to help with a last minute need for any of our families.


Victoria Spencer | After Hours Office Assistant

Victoria is a CNA and a Certified Dementia Practitioner with many years of experience. She is currently working towards her nursing degree, and will be graduating next December as an RN. Victoria comes from a family of health care providers including her Mom and Grandmother who are both nurses. Her passion is for serving others and finding the most efficient ways for her team to be successful. By seeking higher education, she is better able to serve others. She is dedicated and always strives for perfection. She always goes the extra mile to get the job done. She is a true leader. She is always smiling and always thinking!

Billie McKelvey | Recruiting Assistant & On Call Caregiver

Billie McKelvey, is a am a mother of two children, David and Ashley. I enjoy working for Elite Home Care because I have a flexible schedule some days I may be at the office or I could be called on the last minute to assist with one of our clients. I am proud to know that we never miss a shift with one of our clients because I am always standing by ready to fill in if needed. I feel that I have a rewarding position here at Elite Homecare, that I can work for a wonderful group of people that I consider part of my family.


Bonnie Ruiz

Bonnie A. Ruiz | Lead Scheduler

Bonnie has been with Elite Home Care in the scheduling department since November of 2016. It has been quite the transition for Bonnie as she comes from the world of retail. When she started at Elite Home Care she had not yet realized her passion for helping seniors. Since becoming a member of the team at Elite she has found her niche for matching caregivers and their skill level to our clients. Bonnie does everything from scheduling to actually going out and assisting with hands on care as needed and everything in between. Working with Elite Home Care she has learned how Alzheimer’s, COPD, Parkinson’s, and other ailment’s greatly affect seniors in our area. Never before would she have guessed what a need there is right here in our home town for the type of services we have been blessed enough to be able to provide. She feels it is a true honor to serve our community, our elderly, and our care providers.

Lesleee Goodwin

Leslee M. Goodwin | Director of Scheduling

Leslee has been married for 5 years now, and is a mother to one amazing little girl, with another on the way. She has been employed with Elite Home Care since August of 2016. While working as a CNA in home care from 2009 to 2011, an opportunity to step into an office role presented itself to her. Recognizing the opportunity to assist in a role enabling her to help both clients and fellow caregivers, she gained experience in many roles. With over 5 years of home care office experience, she brings her knowledge of the need for consistency and reliability to our scheduling department. In addition, she has also served on the Spartanburg Walk to End Alzheimer’s committee for several years, and is the 2017 Chair for the Spartanburg Walk to End Alzheimer’s. She also currently serves as the Chair for our local monthly Upstate Senior Network luncheons, a wonderful group that gathers monthly to discuss how we can band together and assist local seniors in need. Caring for the elderly has always been a passion of hers and she is honored to bring her experience and dedication to such a compassionate and sincere company. And she would like to thank God for all the opportunities he has placed in her path to allow her to assist those in need, whether it’s just a smile in passing to one who was in need of a smile or to providing more hands on care that she has been privileged enough to provide.

Amber Dial

Amber D. Dial | Development Coordinator

Amber was born in Newberry County and is a native of upstate SC. She has family and friends in Anderson, Greenville and Spartanburg counties. Amber currently lives in Greer with her mother and younger brother. She has spent the last 4 years as either an assistant or head volunteer 10U softball coach with the Greer Recreation department. Amber lettered in softball at Greer high school where she graduated in 2013. Amber currently serves as a head coach for the Upstate Select travel softball 10U team. She brings over 1.5 years of experience in recruiting & HR. Amber’s compassion and ability to comfort/encourage others ensures she pulls the best candidate for each client. Amber is currently pursuing her business degree at Spartanburg Community college with an emphasis in HR.

Em Enn | Scheduler

Em has recently taken a new position at Elite Home Care as we have expanded our team of schedulers to better serve our client’s needs. Em is here every weekend and can handle all of your scheduling needs. By expanding our team of schedulers someone is available to assist you 7 days a week. Em not only plays a major role in our scheduling department, but she often goes out in the community to provide hands on assistance. She enjoys being able to provide hands on care to those that she talks to and feels that this helps her better assist our client’s in their scheduling needs. Em first found her passion for assisting others in a Skilled Facility when she volunteered back in high school. Since being employed at Elite Home Care Em has rediscovered her true passion for assisting and interacting with the elderly. She looks back on her volunteering experience and remembers it to be one of the best experiences that was placed upon her path in life. Em states that the elderly have the most interesting and sweetest stories to tell. For all these reasons, Em has found that she hopes to enjoy many more years at Elite Home Care, feeding her true passions.

Isabella Spencer

Isabella C. Spencer | Scheduler

Isabella was born and raised in Union, SC, and is the youngest of our office staff. She started with Elite in April of 2016 as a caregiver. She had never done caregiving before and absolutely fell in love with her clients more and more. After their passing, she had an opportunity to join the scheduling department. She did not hesitate as she was very heartbroken and hesitant to pick up another regular client so soon. She has just recently graduated from Spartanburg Methodist College with an Associates in Science and in Arts. She enjoys helping others and that’s why she is a perfect fit here at Elite. Isabella comes from a family of health care providers including her Mom, Grandmother, and sister, Victoria, who are all nurses. In August she will continue on at the University of South Carolina, Upstate, to help achieve her goal of becoming a Nurse.

Tracey Long

Tracey L. Long | Community/Staff Liaison

Tracey Long started with Elite Home Care in March 2017. She was a former driver’s education instructor for 10 years teaching many teenagers in our area how to drive. She has a passion for helping others and teaching, for this reason she has joined a newly designed position to improve staff training and quality. She has always wanted to go back to school to become a nurse, but the timing was never right for her family so she decided to become the “next best” thing and went to school for CNA. After completing her course, she started working at Lake Emory Acute Care where she could learn to master the art of her passion, caring for others. Moving on from Lake Emory was very tough, but she decided to follow one of her families to private sitting and learned that she had so much more freedom to care for those she fell in love with. After the passing of her private clients, Tracey found herself wanting to do more in her community to help those in need. A previous coworker let Tracey know that Elite was hiring and so the relationship was born. Tracey started at Elite as an on call caregiver going out and helping families and management soon realized she had much more potential and that there was a missing link in training that she would be a great fit for. Tracey loves working at Elite to get to help the caregivers excel as well as develop quality for the clients. Tracey states, “I love working here, it is a great company and I hope to continue working here for many more years”.

Mary Lynne

Mary Lynne Peterson | Company Service Representative

Mary Lynne, the voice of Elite Home Care, was born in Kingsport, in the mountains of east Tennessee. She attended East Tennessee State University where she majored in Biology and English and then proceeded to teach 2nd, 4th and 5th grades for 7 years. Afterward, she went to Asbury Theological Seminary in Wilmore, Kentucky and earned a master’s in Christian Education. Thus began her 2nd career working as a Christian Educator in United Methodist Churches in western North Carolina and South Carolina. During that time she was ordained as a Deacon in the United Methodist Church. After 26 years, she decided it was time for a change and have worked in health care ever since. She loves working with older people and assisting those who value them and take care of them. She currently lives in Spartanburg, SC with her feline fur babies and enjoys working with animals and making sure they are well cared for.

Tysha Smith

Tysha Smith | Scheduler

Tysha is a mother of two and recently married to her children’s father of 9 years. She has resided in Spartanburg all of her life and is a graduate of Spartanburg High School class of 2008. She loves to talk about her glory days of Track and Field and will always be a fan of that sport. Aside from that she is a huge Spurs fan! She has lots of experience working with the elderly prior to coming to our team and loves to help others and see them smile. She has a big heart, is caring, fun and loves to laugh (because she is sure to have you laughing). She’s looking to advance into something bigger in the health care field one day and looks forward to many years with our team.

Chris Russo | Co-Founder

If you ask him what accomplishment he is most proud of he will quickly reply his family, a husband and proud father to 2 beautiful girls.  Chris was brought in as a partner to help guide a concept and make it a reality for families across the Upstate. With nearly a decade of professional experience at a fortune 500 company, Chris has helped Elite grow into a resource that has helped hundreds of families in Greenville, Spartanburg and the surrounding communities. Elite took the idea of in home caregiving and made it safer and more reliable.  In fact we were recognized as the very first caregiving agency to be recognized by SC DHEC as a licensed provider. Chris will often end company meetings telling the staff, “While you are employed by Elite Home Care you work for our patients.” And that motto will never change.


Andrew Martin RN BSN | Co-Founder

A happily married husband and father, Andrew’s career started as an ER nurse and went on to include a stint as a clinical coordinator and Nursing Administrative Supervisor of Spartanburg Regional Medical Center. It was during his time at the hospital that Andrew observed too many patients that could have avoided a stay in the hospital if they had more care at home. Familiar with Home Health and Hospice, he knew those programs provided a great service and knowledgeable staff but were limited to very short occasional home visits.  Elite Home Care was born to fill in the gaps when neither family, Home Health nor Hospice could be there. Andrew likes to think of our staff “Like your surrogate family with medical training” and will be by your side as long as you need and want us there. Andrew has dedicated his education and career to the safety and well-being of others and through Elite Home Care that vision will continue.


These people are so caring, not just for the senior they are supporting but for the whole family. They are flexible and truly dedicated to giving the best care possible.

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